TERMS & CONDITIONS
Introduction
Thank you for visiting solasirishcraft.com(the 'website').
TERMS & CONDITIONS
Please read these Terms & Conditions carefully before purchasing. By accessing or using this website you agree to be bound by the Terms & Conditions that follow, and you will be asked to accept these Terms & Conditions before purchasing any goods from the site.
If you do not agree to all of our Terms & Conditions, please do not use this website.
Terms & Definitions
'The Site' or 'the Website', as stated in any content herein, refers to
https://www.solasirishcraft.com
This site is owned and operated by Seeconnell Saddlery Workshop, Trading as Solas Irish Craft
'Goods', as stated in any content herein, refers to any or all products and services available at solasirishcraft.com
'Customer', as stated in any content herein, refers to any individual undertaking to
purchase Goods, or to any individual who has received an Order Confirmation for Goods purchased.
'Personal Data', as stated in any content herein, refers to any data requested that may assist solasirishcraft.com in fulfilling customer orders, or in providing improved
products & services. Such data may include anonymous electronic data or statistics useful in measuring customer traffic and habits on the site.
Website Disclaimers
The content of the pages of this website are for your general information and use only. It is subject to change without notice and your use of any information or materials is entirely at your
own risk, for which we will not be liable. It shall be your own responsibility to ensure that any
products, services or information available through this website meet your own specific requirements.
Solas Irish Craft are committed to maintaining and managing the website and it’s services,
however, we take no responsibility or liability for the website being inoperable due to technical
issues or during routine maintenance work.
Payment
Payment must be by way of credit card, debit card or other payment method made available through the website using its payment processing partners.
Any contract of purchase will only become activated when full payment has been made and received by Solas Irish Craft. Any contract is subject to terms and conditions and reserve the
right to cancel any order at any time up until a payment has been received. After your payment has been received you will receive an email confirming your order.
Prices
All prices are Pounds Sterling (£) and subject to change at any time.
Shipping and Lead Time
We will make all reasonable efforts to ship your product within our standard lead time of 30 calendar days of order placement. We are only able to ship Monday to Friday, so orders placed on Saturday, Sunday or UK Bank Holiday Monday will
be shipped within 30 days of the first working day after order placement.
At times, due to peaks in demand or availability of materials and fabrics, this lead time may be extended at our sole discretion. If so, we will make every effort to notify you before the
standard lead time has expired.
If you require shipping for a specific date or event, please contact us before placing an order to confirm that it will be possible to achieve the date you require. Additional charges may
apply for priority ordering and expedited shipping.
If the address supplied is incorrect or invalid and this results in a failed delivery, no refund will be given for the lost goods.
Any shipping which is not ‘TRACKED or SIGNED FOR’ is at your own risk. If the item does not reach you, we will provide proof of postage showing the date and time sent, plus your Postcode and House Number or Name, as provided by Royal Mail. We are not able to
replace or offer a refund for items that have not arrived, unless you have selected a
‘TRACKED or SIGNED FOR’ shipping option.
Variation from Description/Image
The products are individually hand made from fabrics and other materials that may be hand - made or coloured. Small variations from the description and/or images used to advertise the products should be expected. Items are hand cut from leather and Harris Tweed fabric, so will vary in pattern placement and colour. Small variations in dimensions should also be expected. Photographs may not show the exact colour of the item due to lighting conditions when photographed, as well as differences in how device screens render colours and images. These variations do not give rise to any additional rights to return items as defective or not as described, beyond those rights provided in UK law.
Colour Disclaimer
Although we do our best to make sure that the colours displayed on our Website are accurate, the actual colours may vary. Differences in monitors and the device you use to view the website will result in subtle differences in colour and textures. ALL Colours shown online are for guidance and information ONLY.
Depending on the leather, some edge dyes may bleed on first usage, to help stop this we strongly advise using a leather conditioner every day for the first week. We also advise not to get the leather wet until the conditioner has fully penetrated the leather, colour rub off is most likely when leather is wet and may cause staining of light coloured materials or fur, these dyes are not toxic or harmful to dogs or humans.
Solas Irish Craft will not be responsible for discoloration of items of clothing or fur
Events Outside of Our Control (Force Majeure)
We will not be liable for any failure or delay in performing Our obligations where that
failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other
event that is beyond Our control.
Privacy
All information provided by you is subject to Our privacy policy. If you have any questions or concerns regarding your privacy, please contact us.
Controlling Law and Severability
These Terms will be governed by and construed in accordance with the laws of the United Kingdom. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of
these Terms shall continue in full force and effect.
Copyrights & Trademarks
Solas Irish Craft trademarks & designs, either registered or unregistered, are the property of Solas Irish Craft All rights are reserved. Nothing on the website is allowed to be
downloaded, transmitted, reproduced, or distributed without the prior written permission of Solas Irish Craft.
Legalities
Solas Irish Craft is registered in, and operates from, the UK. As such it is subject to UK
law. Irrespective of their place of residence, or delivery and billing address, customers using solasirishcraft.com are subject to its Terms & Conditions and defer to UK law in any and all matters involving solasirishcraft.com.
Updates & Changes
We reserve the right to change or modify the website's content, in part or in whole, at any time without prior notification. This includes product pricing and any of the Terms,
Conditions or Policies that follow. Please check this page regularly to be aware of any recent changes that may affect customers.
HANDMADE
All our products, being handmade, will be slightly different. Each item is made to order and will be fashioned according to any peculiarities in the hides used or, of course, accounting for an individual customer’s requests. While every effort is made to match product pictures precisely, small differences will occur.
This makes each item unique and is not considered as constituting “significant difference” from item descriptions unless differing significantly from specifications given in communications pertaining to a specific sale.
Solas Irish Craft reserves the right to decline any order placed with us at our discretion.
EXTERNAL LINKS
This site includes links to other sites. We are not responsible for the content suitability of these sites.
You may link to our site but only with Solas Irish Craft’s previous consent via email.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries)
or without a request from us you send creative ideas, suggestions, proposals, plans,
or other materials, whether online, by email, by postal mail, or otherwise (collectively,
'comments'), you agree that we may, at any time, without restriction, edit, copy,
publish, distribute, translate and otherwise use in any medium any comments that
you forward to us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments; or (3) to
respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we
determine in our sole discretion are unlawful, offensive, threatening, libellous,
defamatory, pornographic, obscene or otherwise objectionable or violates any party’s
intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including
copyright, trademark, privacy, personality or other personal or proprietary right. You
further agree that your comments will not contain libellous or otherwise unlawful,
abusive or obscene material, or contain any computer virus or other malware that
could in any way affect the operation of the Service or any related website. You may
not use a false e-mail address, pretend to be someone other than yourself, or
otherwise mislead us or third-parties as to the origin of any comments. You are
solely responsible for any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted by you or any third-
party.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product
descriptions, pricing, promotions, offers, product shipping charges, transit times and
availability. We reserve the right to correct any errors, inaccuracies or omissions,
and to change or update information or cancel orders if any information in the
Service or on any related website is inaccurate at any time without prior notice
(including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or
on any related website, including without limitation, pricing information, except as
required by law. No specified update or refresh date applied in the Service or on any
related website, should be taken to indicate that all information in the Service or on
any related website has been modified or updated.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit
others to perform or participate in any unlawful acts; (c) to violate any international,
federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe
upon or violate our intellectual property rights or the intellectual property rights of
others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or
discriminate based on gender, sexual orientation, religion, ethnicity, race, age,
national origin, or disability; (f) to submit false or misleading information; (g) to
upload or transmit viruses or any other type of malicious code that will or may be
used in any way that will affect the functionality or operation of the Service or of any
related website, other websites, or the Internet; (h) to collect or track the personal
information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j)
for any obscene or immoral purpose; or (k) to interfere with or circumvent the
security features of the Service or any related website, other websites, or the
Internet. We reserve the right to terminate your use of the Service or any related
website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be
uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service
will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of
time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole
risk. The service and all products and services delivered to you through the service
are (except as expressly stated by us) provided 'as is' and 'as available' for your use,
without any representation, warranties or conditions of any kind, either express or
implied, including all implied warranties or conditions of merchantability,
merchantable quality, fitness for a particular purpose, durability, title, and non-
infringement.
In no case shall Solas Irish Craft, our directors, officers, employees, affiliates,
agents, contractors, interns, suppliers, service providers or licensors be liable for any
injury, loss, claim, or any direct, indirect, incidental, punitive, special, or
consequential damages of any kind, including, without limitation lost profits, lost
revenue, lost savings, loss of data, replacement costs, or any similar damages,
whether based in contract, tort (including negligence), strict liability or otherwise,
arising from your use of any of the service or any products procured using the
service, or for any other claim related in any way to your use of the service or any
product, including, but not limited to, any errors or omissions in any content, or any
loss or damage of any kind incurred as a result of the use of the service or any
content (or product) posted, transmitted, or otherwise made available via the service,
even if advised of their possibility. Because some states or jurisdictions do not allow
the exclusion or the limitation of liability for consequential or incidental damages, in
such states or jurisdictions, our liability shall be limited to the maximum extent
permitted by law.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Solas Irish Craft and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors,
service providers, subcontractors, suppliers, interns and employees, harmless from
any claim or demand, including reasonable attorneys’ fees, made by any third-party
due to or arising out of your breach of these Terms of Service or the documents they
incorporate by reference, or your violation of any law or the rights of a third-party.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be
unlawful, void or unenforceable, such provision shall nonetheless be enforceable to
the fullest extent permitted by applicable law, and the unenforceable portion shall be
deemed to be severed from these Terms of Service, such determination shall not
affect the validity and enforceability of any other remaining provisions.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall
survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no
longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with
any term or provision of these Terms of Service, we also may terminate this
agreement at any time without notice and you will remain liable for all amounts due
up to and including the date of termination; and/or accordingly may deny you access
to our Services (or any part thereof)
Disclaimer
Solas Irish Craft would always advise our customers that pets should be under
constant supervision whilst using or wearing any of our products.
Solas Irish Craft will not be held liable for any accident or injury caused to pets as a result of misuse or unsupervised use.
Returns, Cancellations and Refunds
If you need to return an item(s) for an exchange or for a refund, please notify us within 14 days of receipt. Then please repackage carefully and return in original unused condition with label(s) attached, within 28 days of purchase. Please enclose your Packing Slip with your contact details, Invoice or Order number, reason for return and item(s) you would like in exchange. Please obtain a Proof of Posting.
Returns
Return by Royal Mail signed for or Tracked service and retain proof of posting. Unfortunately, we are unable to provide a free returns service.
If you would like to exchange an item, the replacement will not be despatched until the
original item has been received by us. Postage will be charged at standard rates when replacement items are despatched.
We regret that refunds and replacements cannot be given for specially commissioned goods or non-standard sized items, unless in the unlikely event that the item(s) are found to be faulty.
Goods are guaranteed for 12 months from purchase subject to correct use and care, though it is hoped that our products will give you good service for many years. Please retain proof of purchase.
Refunds, exchanges or replacements will not be given for accidental damage or for items damaged through misuse or neglect. Eg. Dog chews item.
All refunds will be given as soon as possible after goods are received by Solas Irish Craft and definitely within 30 days of cancellation or return, taking into account the original method of payment. Postage and packing costs are not refundable.
Customer Support
Please email: hello@solasirishcraft.com with any enquiries .This email is being protected by spambots